MyTrucking spoke with Kathleen Moffatt to learn how M & K Moffatt Transport has successfully blended traditional trucking know-how with a modern approach.
What comes to mind when you think of Queenslanders? Perhaps grit, adaptability and a superb sense of humour.
M & K Moffatt Transport embodies all that and more.
M & K Moffatt Transport is a family-owned livestock transport business based in Miles, in Queensland’s Western Downs. The company travels right across Queensland and into New South Wales when required, providing reliable livestock transport to major sale yards, feedlots, stud operations and rural properties.
With extensive experience in bull sales, stud stock movements and coordinating Bull Sale freight, M & K Moffatt Transport pride themselves on delivering safe, efficient and professional transport tailored to the needs of their clients and their livestock.
To give an idea of the distances M & K Moffatt Transport covers, in August alone they moved over 370 bulls from Prairie, Winton, Tamworth, Armidale, Biloela, Goomeri, Boonah and everywhere in between – all in just 30 days on top of their normal local work.
Behind this business are Mick and Kathleen Moffatt, a powerful duo who truly know their stuff.
The company has been running for 18 years, with Kathleen balancing a full-time job alongside the business for 16 of those years. In 2023, she decided to leave her job, focus on the business and implement new systems.
“We were doing things the hard way. Our invoicing was really behind. Everything was manual, and the drivers had diaries in their trucks. Sometimes they would write details down wrong, then wonder why people weren’t picking up their calls,” Kathleen says.
Like many transport operators, they relied on classic manual processes.
It became clear “there must be a better way”. Eager to reduce stress and improve efficiency, they began searching for transport management software.
One day Mick showed Kathleen a MyTrucking Facebook ad that popped up on his phone. Within an hour, Kathleen had started a free trial, downloaded the app and MyTrucking contacted them with support.
While her husband was surprised at Kathleen’s quick decision, the free trial won him over – especially once he saw the custom reporting features.
MyTrucking was the only transport management software they looked at because it ticked all the boxes. With their busy season approaching, they needed something that could be set up fast.
As soon as the free trial ended, they became customers.
Today, Kathleen effortlessly manages job allocation, client requests and last-minute changes with the software. They can create and assign jobs, track deliveries and complete invoicing on the go.
Their drivers love the MyTrucking driver app on their phones (no more paper diaries!), while Kathleen enjoys the reporting, invoicing and visibility into what the trucks are earning.
“The reporting information is great! I can now get extra details that I’ve never been able to access easily,” Kathleen says.
“I’ve also created a product for every situation – like our bull reports – and now have the ability to compare numbers year on year. This helps our overall business.”
“You have to get MyTrucking! I tell everyone this.”
Paperwork slowing you down? Simplify with MyTrucking. Start your FREE TRIAL.
*This article was originally published in Owner Driver – October 2025.
