Make it easier for your customers to do business with you.
What is Customer Portal?
Customer Portal is an online booking system where your customers can submit a job request to you, anytime, anywhere. It’s like your customers have their own mini version of MyTrucking. It has been designed to save you even more time and money, further reduce mistakes, and help you focus on doing more of the business that you do best – transporting.
You still have complete control of your workflow – you can choose who gets Customer Portal and who doesn’t, and which jobs you accept or decline.
Check out this short video to learn more:
What else do I need to know?
When your customers submit a job request it will appear in a new ‘Review Job Requests’ page in MyTruckingWe’ll notify you when a new job request arrives.
From here you can review, accept, or decline jobs as you see fit – all without leaving MyTrucking.
Once you’ve accepted a job from the Customer Portal it will appear in your daysheet just like any other job, waiting to be assigned a driver and vehicle. Simple!
> Customers enter jobs for you
> Save time on data entry
> Reduce mistakes
> Never miss or lose a job request
> No double handling
> Support your customers better
> Easy to do business with you
> Your customers submit jobs when it suits them
> Give your customers real-time updates on their jobs
> Share relevant documents e.g. PODs or dockets
Just like the rest of MyTrucking it’s so easy to get started and invite your first customer.
Go to your MyTrucking and search for a client you want to invite to the Customer Portal. Click the Allow Access button, add their email address, and you’re done.
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