Customer Portal is an Online Booking System that lets your customers submit job requests to you anytime, from anywhere.
It gives them a simple, self‑service version of MyTrucking, allowing them to enter job details directly into your workflow — no calls, no emails, no paperwork.
Designed to save your team valuable time, the Customer Portal helps reduce manual data entry and avoid mistakes, keeping incoming work clear, consistent, and organised. By streamlining how customers request jobs, you can stay focused on what you do best: delivering great transport services.
And you always stay in control. You choose which customers have access to the Portal, and you decide which job requests to accept or decline. Every request comes straight to you for approval, ensuring your schedule and workload stay exactly how you want them.
When your customers submit a job request it will appear in a new ‘Review Job Requests’ page in MyTruckingWe’ll notify you when a new job request arrives.
From here you can review, accept, or decline jobs as you see fit – all without leaving MyTrucking.
Once you’ve accepted a job from the Customer Portal it will appear in your daysheet just like any other job, waiting to be assigned a driver and vehicle. Simple!
> Customers enter jobs for you
> Save time on data entry
> Reduce mistakes
> Never miss or lose a job request
> No double handling
> Support your customers better
> Easy to do business with you
> Your customers submit jobs when it suits them
> Give your customers real-time updates on their jobs
> Share relevant documents e.g. PODs or dockets
Just like the rest of MyTrucking it’s so easy to get started and invite your first customer.
Go to your MyTrucking and search for a client you want to invite to the Customer Portal. Click the Allow Access button, add their email address, and you’re done.
* Rule 3 means, you can enter as many vehicles as you like – you’ll only pay for the vehicles you actually USE in a billing month. (ie jobs assigned to them), and includes sub-contractors.
Minimum fee $65 per month.
Pricing is in Australian dollars, excludes GST, and is current as of March 2024.
* Rule 3 means, you can enter as many vehicles as you like – you’ll only pay for the vehicles you actually USE in a billing month. (ie jobs assigned to them), and includes sub-contractors.
Minimum fee $65 per month.
Pricing is in Australian dollars, excludes GST, and is current as of March 2024.
* Rule 3 means, you can enter as many vehicles as you like – you’ll only pay for the vehicles you actually USE in a billing month. (ie jobs assigned to them), and includes sub-contractors.
Minimum fee $65 per month.
Pricing is in Australian dollars, excludes GST, and is current as of March 2024.
* Rule 3 means, you can enter as many vehicles as you like – you’ll only pay for the vehicles you actually USE in a billing month. (ie jobs assigned to them), and includes sub-contractors.
Minimum fee $65 per month.
Pricing is in Australian dollars, excludes GST, and is current as of March 2024.
* Rule 3 means, you can enter as many vehicles as you like – you’ll only pay for the vehicles you actually USE in a billing month. (ie jobs assigned to them), and includes sub-contractors.
Minimum fee $65 per month.
Pricing is in Australian dollars, excludes GST, and is current as of March 2024.
Additional vehicles
$35
per vehicle/month
* Rule 3 means, you can enter as many vehicles as you like – you’ll only pay for the vehicles you actually USE in a billing month. (ie jobs assigned to them), and includes sub-contractors.
Minimum fee $65 per month.
Pricing is in Australian dollars, excludes GST, and is current as of March 2024.
