Trainor Transport – Brisbane, Aus

Learn how MyTrucking has streamlined Trainor Transport’s operation, with the help of MyTrucking transport management software.

Trainor Transport

Trainor Transport

As the sole owner and operator, time efficiency is important to Mike Trainor. Mike’s been in the trucking business for a good few decades. Based in Brisbane, Australia, Trainor Transport is in the business of hauling water. With a couple of truck and trailer units, the business transports water for both domestic and commercial purposes. From his administration to truck driving, Mike does everything himself.

Trainor Transport

How was the workflow previously managed?

“I was just using the calendar app on my iPhone which syncs up to my watch, laptop and so on. When a customer rings the call is recorded, I’d pop it in my calendar and off I’d go.”

What were some of the issues you were having?

“I still had to invoice customers when I returned to the office, taking up more family time. Keeping paper receipts from weighbridges could have been smoother.”

MyTrucking Transport Industry Associations

The Solution

Trainor Transport joined MyTrucking in April 2021


  • Extra time spent in the office at the end of the day
  • Not able to get reports straight away
  • Poor workflow


  • Less time in the office – can do all the invoicing, including bank reconciliation, on the go. As soon as the job is completed and invoiced through My Trucking & Xero, it is emailed to the client within a few minutes from whatever truck I drive.
  • Quick and easy reports
  • A place to store everything from weighbridge dockets to receipts
  • Quick recall if a customer queries a previous job.

How did you find out about MyTrucking?

“I needed to find a transport management system that improved my workflow for the business. I jumped on Google, and MyTrucking came up. I saw it was Kiwi business, and being a Kiwi myself, I thought, ‘Fair dinkum, why not. Let’s give this a crack.’ I’ve lived in Australia a wee bit long—a bit of Aussie and Kiwi coming through.”

Why MyTrucking?

“It’s idiot proof. It’s all done once you have put your products in and linked them to your accounting programme.”

What are your favourite features of MyTrucking?

“There’s no one thing. It’s all just simple, seamless and brilliant. If you are not using it, you truly are missing out.”

Mike has a few clients who have access to the customer portal, especially for the tipper. They are easily able to put in their own jobs, Mike accepts the job and done! No phone calls.

“ I load the truck scan the weighbridge docket, and deliver. The customer is automatically emailed that the job is complete and copies of dockets. The best part is that when the customer puts the work into the portal, they create the invoice, so when I click on charge the client and send it to Xero, it’s all done. Email it and wait to be paid.”

“When I get out of the truck at the end of the day, I don’t have to spend more time in the office.”

How easy was it to make the switch?

“Pretty easy. My old system was simple; it was just my calendar and Xero. Once you get everything set up, it just flows.”

Any last words?

“The support has been great. Being based in New Zealand and I’m in Australia, you’d never know it. You get help straight away. And what a team they are. They make you feel like you are part of MyTrucking.”

“When I get out of the truck at the end of the day, I don’t have to spend more time in the office.”

Mike Trainor

Trainor Transport

Is MyTrucking right for you?

MyTrucking is designed to assist transport operators with job management workflow.

Do you have a fleet of 2 plus trucks, and too much paperwork?

Need software to manage job scheduling through to your invoicing?

Want simple and accurate communication with your drivers?