Learn how MyTrucking has streamlined Trainor Transport’s operation, with the help of MyTrucking transport management software.
As the sole owner and operator, time efficiency is important to Mike Trainor. Mike’s been in the trucking business for a good few decades. Based in Brisbane, Australia, Trainor Transport is in the business of hauling water. With a couple of truck and trailer units, the business transports water for both domestic and commercial purposes. From his administration to truck driving, Mike does everything himself.
“I was just using the calendar app on my iPhone which syncs up to my watch, laptop and so on. When a customer rings the call is recorded, I’d pop it in my calendar and off I’d go.”
“I still had to invoice customers when I returned to the office, taking up more family time. Keeping paper receipts from weighbridges could have been smoother.”
“I needed to find a transport management system that improved my workflow for the business. I jumped on Google, and MyTrucking came up. I saw it was Kiwi business, and being a Kiwi myself, I thought, ‘Fair dinkum, why not. Let’s give this a crack.’ I’ve lived in Australia a wee bit long—a bit of Aussie and Kiwi coming through.”
“It’s idiot proof. It’s all done once you have put your products in and linked them to your accounting programme.”
“There’s no one thing. It’s all just simple, seamless and brilliant. If you are not using it, you truly are missing out.”
Mike has a few clients who have access to the customer portal, especially for the tipper. They are easily able to put in their own jobs, Mike accepts the job and done! No phone calls.
“ I load the truck scan the weighbridge docket, and deliver. The customer is automatically emailed that the job is complete and copies of dockets. The best part is that when the customer puts the work into the portal, they create the invoice, so when I click on charge the client and send it to Xero, it’s all done. Email it and wait to be paid.”
“When I get out of the truck at the end of the day, I don’t have to spend more time in the office.”
“Pretty easy. My old system was simple; it was just my calendar and Xero. Once you get everything set up, it just flows.”
“The support has been great. Being based in New Zealand and I’m in Australia, you’d never know it. You get help straight away. And what a team they are. They make you feel like you are part of MyTrucking.”
MyTrucking is designed to assist transport operators with job management workflow.