Learn how MyTrucking has streamlined Morris Transport’s operation, with accurate information and billing which can be accessed on mobile or desktop.
Morris Transport is a business built on reliability, service and customer contact.
Based in Larpent on the edge of Colac and the Otway Ranges in South West Victoria, they predominantly transport livestock, fodder and timber throughout Victoria and New South Wales.
Founded in 2011 when Owner Peter Morris bought his first cattle tray truck, it’s since blossomed into a 16-strong fleet of prime movers.
Morris Transport is owned and operated by Peter and his wife Christine. The duo take pride in their family business which has a strong focus on supporting their local community.
Morris Transport’s previous system was a fairly traditional system of phone calls, Google map drop pins and a microwave come letter box for paperwork transfers from drivers to office. While parts of the system worked well enough, they often had to deal with missing invoices, and time spent scrolling messages to find drop pins and they generally felt like they needed to streamline their systems to create efficiency for everyone.
“It was always just me and Peter getting all the information out to drivers and with three young daughters it meant we were always on our phones. We were really missing that job scheduling and pricing invoicing component and a place for drivers to leave everything.”
“Peter first saw MyTrucking when they did a presentation at a conference in Bendigo. He immediately loved it and saw where it could help us streamline processes and solve some of the niggly issues we were having. Being app-based really appealed as well and its general ease of use for us and for our drivers.”
“We didn’t have anything in place at the start, so it was just convincing ourselves that it was the way to go. Initially, we were a bit daunted by the time involved to get all the initial information into MyTrucking, but the support we received during that process was amazing.”
“MyTrucking has helped everywhere in our business. It’s easy to use, the customer service is brilliant and it’s helped support our growing business.”
“There’s lots to like about MyTrucking. Drivers can put their own jobs in and set them to repeat. Being able to attach appropriate forms, dockets and invoices to a job helps keep things orderly as well. The integration with Xero works well too.
“Being able to put a drop pin anywhere along a road is handy as often yards are further up the road than the actual address and popping in notes makes our drivers’ lives easier, just little things like noting a feisty bull or a client that likes to chat.
“MyTrucking is also really receptive to feedback, so anything we think needs changing or anything we let them know and they help to offer a solution.”
MyTrucking is designed to assist transport operators with job management workflow.
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