Horne Ag Logistics – Hillston, NSW, AUS
Learn how Horne Ag streamlined paperwork and gained greater transparency and traceability in their operation, with the help of MyTrucking.
Horne Ag Logistics Pty Ltd is a family-owned business, operated by Jeremy and Carly Horne. The company has been operating from its Hillston base in the Western Riverina district of NSW since 2013.
They provide innovative and cost-effective solutions for bulk commodity transport, handling, and storage. Horne Ag operates bdouble and PBS adouble combinations, locally and interstate, to major ports and end-users.
How was the workflow previously managed?
Prior to MyTrucking, Jeremy says workflow was managed using load charts and excel spreadsheets.
What issues needed to be resolved?
Transparency and traceability amongst staff were the big issues the Hornes wanted to address.
“We live in a just-in-time world. A busy, complex, transport business with constantly changing plans and customer needs requires reliable information and communication updates amongst all staff. We also had no live data reporting for completed and future jobs. Any enquiry had to be manually added up, which was frustrating and very time-consuming,” he explains.
Horne Ag Logistics joined MyTrucking on June 1, 2022, and had it fully implemented and running by the end of June, which lined up well with their end of financial year.
Horne Ag Logistics joined MyTrucking in 2022.
- Time consuming manual system
- No live data reporting for completed jobs
- Streamlined paperwork and invoicing = time saved
- Transparency and traceability amongst staff
- Valuable data reporting at the click of a button
“We chose MyTrucking for its simplicity and effectiveness. They haven’t over-complicated their system, and it is easily customisable to different businesses requirements.
“The MyTrucking service is second to none. There is no question or query that is too hard. They always pick up the phone, which is the main thing. They are also strong supporters and sponsors of industry associations, which is great to see. You can easily catch up with the MyTrucking team at conferences throughout the year, and they are genuinely interested and intrigued at how everyone is travelling, and if there is any way we can improve.”
How easy was it switching to MyTrucking?
“It was difficult to break habit and change the way we previously operated. But once we invested the time to set the system up properly and implement it to its full capacity, we could soon see the huge benefits we were gaining. And our team of operators adapted really well, and found the mobile app easy to use.”
Where has MyTrucking helped most?
“MyTrucking has helped us the most with fully customisable data reporting. Efficient business starts with effective systems and processes, and a business cannot grow without them. The MyTrucking reporting gives us valuable data with a few clicks of the mouse, which can easily be shared. Our customers rely on us to not over or under deliver on contract orders and tonnages. MyTrucking data reporting keeps us in close touch with all jobs, and ensures no “loose ends” are left behind or forgotten about. It also helps us to remain within our capacity, and eliminates us over-committing and under-delivering to workload.”
What are the key benefits that MyTrucking provides?
MyTrucking has streamlined the paperwork and invoicing task substantially. “It takes our office staff far less time to complete invoicing, which is great as the job isn’t complete until the paperwork is done! As MyTrucking fully integrates with Xero accounting software, it is very easy.”
Other key benefits include the transparency and traceability amongst staff, and the valuable data reporting. Jeremy says the ability to be able to access any load docket or information remotely and promptly via ipad etc is a great help too.