Heikell Transport

Learn how MyTrucking revolutionised Heikell Transports operation

HTL Convoy

Heikell Transport

Heikells Transport is a well-respected transport business based out of Whakatane. They have approximately 20 plus livestock trucks and 3 fertilisers spreaders. Heikells is owned and operated by Dave & Debbie Benner. Working alongside them is their son Mike who operates as the main dispatcher.

4 HTL Scanias

Managing Workflows with Diaries

Heikell Transports previous system was a traditional diary which was very busy with 20 livestock trucks. When loads were changed, they would use twink to move it to the next page and when loads were confirmed the highlighter was used as the key indicator to confirm the job.
It was always a struggle to reconcile the loads at the end of the month and there was always the fear that jobs were not being invoiced.

The solution


  • Multiple diaries and duplicating work
  • Difficult to grow and manage extra load and complexity
  • Information and billing lost or errors


  • Automated, integrated systems reduce input, error and paperwork
  • Scalable and reliable for future growth
  • Information and billing always accurate
  • focused on service delivery
At the saleyards

Why MyTrucking?

Heikells was involved with MyTrucking from the first release of the cloud version in 2014. Heikells have worked in closely with Wairarapa Livestock and Martinborough Transport before this date, where they saw the older non-cloud version of MyTrucking operating for these businesses and were very impressed. Heikells wanting MyTrucking was the catalyst for MyTrucking being developed in the cloud. Once the cloud version was developed and released Heikells started using it with the intention of running MyTrucking and the diary system side by side for the first month. By lunchtime on the first day the diary was chucked away and they were fully on MyTrucking.

What are the key benefits that MyTrucking provides?

The biggest benefit for Heikells Transport has been the efficiency and accuracy. Heikells used to have 5 different steps of data entry for the same information and now with MyTrucking they have one.

As far as accuracy, when looking back to the old traditional diary days they are now realising how many jobs that they would have missed and not invoiced simply by the paperwork not coming back from the drivers. This cannot happen with MyTrucking, as every job is entered before the jobs are completed. MyTrucking has also greatly sped up the invoice process and now the invoices are being sent out in a much timelier manner, and with a lot more ease.

Heikells Transport has said that MyTrucking has allowed them to grow by allowing the dispatchers to dispatch more trucks without an even bigger ‘paper war’. Kerry the fertiliser spreading dispatcher says it is brilliant for spreading. With MyTrucking being available on any computer at any time it is easy to operate out in the field, at work or at home with everyone being on the live data.

With livestock and spreading there are a lot of changes during the day and MyTrucking handles this brilliantly, simply by changing dates or reallocating jobs to different trucks if needed. This information then flows out to the mobile app and drivers are instantly updated with any changes.

How easy was it switching to MyTrucking?

Heikells chucked out the diary by lunch time on the first day and haven’t looked back since!

Popular features that will change your world

Simple yet powerful time-saving tools to stream-line your business and grow your bottom-line.


No training required, every member of your team will be productive from day one.

Driver app

A drivers app that works with iPhones and iPads & Android phones and tablets.


Integrated invoicing

Fully integrated with Xero & MYOB AccountRight makes invoicing a breeze.

Position at a glance

Executive view shows financial position & vehicle performance at a glance


Save time looking for that last used rate, it’s automatically applied.


An enterprise add-on enables enterprise based views based on business units.

Custom reporting

A powerful reporting engine, create and save regular reports, dead easy.

Smart entry

Smart sensors such as changing a rated price to fixed simply by entering a total.


Invoice descriptions

Preset invoice descriptions save time and typing, captures job information automatically.


Single entry

From a single entry the job flows through to invoicing like magic.


Easy job management

Split, copy and replicate loads & jobs, or change vehicles all quick and easy.

Cloud based

Accessible from anywhere you have wifi or network connectivity.

PowerTorque, Xero, MYOB, Friend, EROAD, Facebook, Google Search, Accountant, Navman, Instagram etc.

What am I getting?

You are signing up to a 14 day free trial with MyTrucking. This trial account will have all the features of the MyTrucking service without limitation, this way you will get to experience the full power that MyTrucking has to offer. By signing up for a free trial you agree to our terms of use and privacy policy, a credit card is not required.

What is the process from here?

After submitting this form we will set you up with a login to MyTrucking. We will try to call you, as we find a quick 5 min chat to answer any questions you have helps you get the most out of your trial.

What if I get stuck?

Use the in-app chat feature, all support is free, or call us; a quick 5 min chat usually resolves all the questions you have.

What happens at the end of my trial?

At the end of your 14 day free trial you will be asked if you want to continue to use MyTrucking. If you choose not to use MyTrucking your trial account will be removed and you will no longer have access to MyTrucking. A yes response will signal the start of your billing period, you can cancel at anytime without penalty.