E.D Swain - Christchurch, NZ

Learn how MyTrucking has helped this multi-faceted business get organised.

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E.D Swain Ltd

E.D Swain Ltd is a transport operation based 30 minutes south of Christchurch in Dunsandel. Offering rural cartage including livestock and general cartage, rural contracting, grass silage and hay baling services, they’re a small but busy team who’ve been in the business for over 36 years. Alongside E.D.Swain Ltd, they now run Amuri Transport, based in Culverden.

The family-owned and operated business was founded by Eddie and Sandra Swain, who hail from farming and transport backgrounds. The duo purchased their first truck in 1987, a 1970 Mercedes Benz LK 1418, and it’s been full throttle ever since.

The trucking side of the business has now grown to a fleet of six Scania’s, five full-time drivers with a focus on carting livestock and a bit of flat deck cartage. It’s a true family affair with Eddie and Sandra running the day-to-day management of the business, daughter Anna working in the office, son Brad working as a truck driver and other son Stephen working on the contracting side of things.

In 2006, the business expanded to include some contracting services when Eddie realised he needed a more reliable service for his own farming operation. He purchased a baler and before long people started requesting that he do their balage contracting as well. In 2015 the business expanded again with the purchasing of a local contracting business. So it’s safe to say, this team don’t sit idly on their laurels!

With so many moving parts to keep the entire business enterprise running smoothly, they quickly realised their paper-based system wasn’t going to cut the mustard and they started researching alternative ways to manage things.

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How was your workflow previously managed?

"The good old paper diary was the main method of managing workflow for a long time. It was time-consuming and easy to miss some jobs. It was a lot of work at the end of each month to make sure that all jobs had been invoiced correctly and that nothing was missed."

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What issues needed to be resolved?

"We were looking for an easy-to-use program for all dispatch/admin teams to access from anywhere and something easy for the drivers to access and use. We wanted something that drivers could look and see what they were doing from their own home and be able to see all the details, rather than having to come in and get a piece of paper from us."

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The Solution

Before

Jobs noted in a diary and sometimes missed
Lots of time spent on invoicing each month
Drivers didn’t have easy access to the information they needed

After

Drivers have access to all the information they need from anywhere in the country
Removed the paper side of things so no jobs or invoices are missed
Time spent at the end of the month for invoicing is slashed in half

How easy was the switch to MyTrucking?

"The hardest part was adding our clients in, but once they were loaded it was very easy and very simple."

Where has MyTrucking helped the most?

"MyTrucking has been a massive time saver. It’s made it easy for anyone, including drivers to manage the day-to-day dispatch.  Drivers now have all the details required for the job at the push of a button - saving time by not having to contact the dispatcher when needing assistance. It’s helped to keep everyone on the same page."

What are the key benefits?

"The ability to use it anytime, anywhere - even when you're on holiday in another country! Between the two transport companies, which work alongside each other, MyTrucking has helped keep the tracking and coordinating of all the trucks an absolute breeze."

Eddie Swain

E.D Swain Ltd

Is MyTrucking right for you?

MyTrucking is designed to assist transport operators with job management workflow.

Do you have a fleet of 2 plus trucks, and too much paperwork?

Need software to manage job scheduling through to your invoicing?

Want simple and accurate communication with your drivers?