Privacy Policy

We take privacy very seriously. We encourage You to read this Policy carefully. It will help You make informed decisions about sharing Your personal information with us.

By accessing our Website and using our Service, You consent to the terms of this Policy and agree to be bound by it and our Terms of Use.

MyTrucking collects Your personal information

The Service involves the storage of Data about a company or individual. That Data can include personal information. “Personal information” is information about an identifiable individual, and may include information such as the individual’s name, email address, physical address and telephone numbers.

MyTrucking may collect personal information directly from You when You:

  • register to use the Service,
  • use the Service,
  • contact the MyTrucking support team, and
  • visit our Website.

You can always choose not to provide Your personal information to MyTrucking, but it may mean that we are unable to provide You with the Service.

MyTrucking may receive personal information from You about others

Through Your use of the Service, MyTrucking may also collect information from You about someone else. If You provide MyTrucking with personal information about someone else, You must ensure that You are authorised to disclose that information to MyTrucking and that, without MyTrucking taking any further steps required by applicable data protection or privacy laws, MyTrucking may collect, use and disclose such information for the purposes described in this Policy.

This means that You must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to obtain access to that information, MyTrucking’s identity, and how to contact MyTrucking.

Where requested to do so by MyTrucking, You must also assist MyTrucking with any requests by the individual to access or update the personal information You have collected from them and entered into the Service.

MyTrucking collects, holds, and uses Your personal information for limited purposes

MyTrucking collects Your personal information so that we can provide You with the Service and any related services You may request. In doing so, MyTrucking may use the personal information we have collected from You for purposes related to the Services including to:

  • verify Your identity,
  • administer the Service,
  • notify You of new or changed services offered in relation to the Service,
  • carry out marketing or training relating to the Service,
  • assist with the resolution of technical support issues or other issues relating to the Service,
  • comply with laws and regulations in applicable jurisdictions, and
  • communicate with You.

By using the Service, You consent to Your personal information being collected, held and used in this way and for any other use You authorise. MyTrucking will only use Your personal information for the purposes described in this Policy or with Your express permission.

It is Your responsibility to keep Your password to the Service safe. You should notify us as soon as possible if You become aware of any misuse of Your password, and immediately change your password within the Service or via the “My Password (change)” process.

MyTrucking can aggregate Your non-personally identifiable data

By using the Service, You agree that MyTrucking can access, aggregate and use non-personally identifiable data MyTrucking has collected from You. This data will in no way identify You or any other individual.

MyTrucking may use this aggregated non-personally identifiable data to:

  • assist us to better understand how our customers are using the Service,
  • provide our customers with further information regarding the uses and benefits of the Service,
  • enhance small business productivity, including by creating useful business insights from that aggregated data and allowing You to benchmark Your business’ performance against that aggregated data, and
  • otherwise to improve the Service.

MyTrucking holds your personal information on servers located in Amazon Web Services

All Data, including personal and non-personal information, that is entered into the Service by You, or automatically imported on Your instruction, is transferred to MyTrucking’s servers as a function of transmission across the Internet. By using the Service, You consent to Your personal information being transferred to our servers as set out in this Policy.

Currently our servers are located in Sydney, Australia within AWS Asia Pacific, and your personal information will be routed through, and stored on, those servers as part of the Service. In addition to our primary servers, MyTrucking replicates Your personal information to alternate locations for redundancy and backup purposes, one location is based in AWS Australia and the other is in Wellington, New Zealand. If the location of our servers change in the future, we will update this Policy. You should regularly review our Policy regularly to keep informed of any updates.

By providing Your personal information to MyTrucking, You consent to MyTrucking storing Your personal information. Your personal information will be stored on servers under MyTrucking’s effective control at all times. The server host’s role is limited to providing a hosting and storage service to MyTrucking, and we’ve taken steps to ensure that our server hosts do not have access to, and use the necessary level of protection for, Your personal information.

MyTrucking takes steps to protect your personal information

MyTrucking is committed to protecting the security of Your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. Your personal information is stored on secure servers that have SSL Certificates issued by leading certificate authority COMODO, and all Data transferred between You and the Service is encrypted.

However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that Your information will be secure at all times. Transmission of personal information over the Internet is at Your own risk and You should only enter, or instruct the entering of, personal information to the Service within a secure environment.

We will advise You at the first reasonable opportunity upon discovering or being advised of a security breach where Your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.

MyTrucking uses cookies

In providing the Service, MyTrucking utilises “cookies”. A cookie is a small text file that is stored on Your computer for record-keeping purposes. A cookie does not identify You personally or contain any other information about You but it does identify Your computer.

We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on Your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when You close Your browser) on the Website to, for example, track overall site usage, and track and report on Your use and interaction with ad impressions and ad services.

You can set your browser to notify You when You receive a cookie so that You will have an opportunity to either accept or reject it in each instance. However, You should note that refusing cookies may have a negative impact on the functionality and usability of the Website.

We do not respond to or honour “Do Not Track” requests at this time.

You are responsible for transfer of Your data to third-party applications

The Service may allow You, the Subscriber, or another Invited User within the relevant subscription to the Service to transfer Data, including Your personal information, electronically to and from third-party applications. MyTrucking has no control over, and takes no responsibility for, the privacy practices or content of these applications. You are responsible for checking the privacy policy of any such applications so that You can be informed of how they will handle personal information.

This policy may be updated from time to time

MyTrucking reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. MyTrucking will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.

Last updated: November 2022

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