With the help of transport management software MyTrucking, Glen Kearney Transport ensures everyone is on the same page, and eliminates the risk of lost or forgotten jobs.
For over 25 years, the family owned and operated business has been carting grain and hay throughout NSW and Victoria. Based in Barooga in the southern Riverina region of NSW, Glen and his wife Pauline run a tight knit family operation.
Pauline explains that as well as both driving themselves, their son drives for the business. They also work alongside their other two sons, who are also in the transport industry, working for Kearney Logistics.
Pauline’s two brothers also drive for Glen Kearney Transport, and her sister recently joined the team part-time in the office, too.
“We do have two drivers who aren’t family, but we like to make them feel like they are!” she says.
Three years ago, the Kearneys purchased another business and now also do general freight with tautliners. In total, they have a fleet of six trucks on the road.
Prior to MyTrucking, they managed their workflow with the traditional paper diary.
“That wasn’t always ideal, especially if we were away from the office, then it was ‘who’s got the diary?’ We weren’t all on the same page,” says Pauline.
It was when the Kearneys met MyTrucking founders Sam and Sara Orsborn at a conference that they first heard about MyTrucking. Although Pauline could see the value in the software, she initially thought they were too small to gain the full benefit.
“We went to their stand and had a look at the program. I was already on Xero, so that was a bonus. At that time, we only had two trucks and I wasn’t 100 per cent sure. I loved the program though, and could see that, if we were doing more loads and had more employees, it would be worth looking at.”
While impressed by the software, they didn’t act for about six months.
The catalyst for change was when a casual driver found some missing paperwork under the seat of the spare truck – it has been lost and would never have been invoiced out. Pauline knew it was time to make a change.
They moved to MyTrucking about five years ago and, now, as loads come in, they are entered into the system immediately. The software has eliminated any double entry of data, saving time, and integrates seamlessly with their Xero accounting software.
“Everyone can log in, everyone is on the same page, and no loads get missed now. That’s why I love it so much,” she says.
“I like that while there isn’t quoting as such, I can enter a customer name, destination, origin and a price. Even if we don’t end up doing that job then, I can always go back and see what price I had quoted – I love that part. A lot of our work is quite ad hoc and, especially now with the price of fuel, I can look and see that 12 months ago we did it for this price, and compare.”
This article appeared in Owner Driver.