R&R Hiab Ltd, Queenstown NZ

Learn how MyTrucking helped R&R Hiab take control of their business

R&R Hiab

The Lower South Island’s leading lifting and transport professionals. Taking pride in their Kiwi ‘can do’ attitude to deliver exceptional, safe service, every-time.

R&R Hiab maintain a modern fleet of vehicles and plant, including:
– Hiabs
– Swing lift
– Clam bucket
– JCB
– Over-sized loads
– Freight
– Logistics

With depots in Cromwell, Queenstown, Wanaka, Twizel and Tekapo they are never far away.

What issues needed to be overcome?

“We needed to be sure all the jobs were dispatched in an easy manner, to ensure we didn’t lose any jobs, and enhance our speed to invoicing process, to improve cashflow.”

The solution

R&R Hiab joined MyTrucking in February 2018

Before

Diary held by one person, unable to log jobs if someone else had the diary
Lots of paper lying around with job information
Lost leads
Inability to validate clients

After

Anyone can add jobs anywhere, any time
Improved efficiencies in the return of jobs
Invoicing quicker and more accurate
Invoices are effectively created at the time of job entry

Why MyTrucking?

“Apart from the great support you get from these guys, their pricing structure just makes sense. Pay for what you use, how could it be simpler?”

How easy was it switching to MyTrucking?

“We were up and running and adding jobs on the first phone call. With a little bit of familiarisation, we were experts in no time.”

Where has MyTrucking helped most?

“MyTrucking has enabled us to improve all the in-office activities, Dispatch, return of jobs, invoicing and given us control of our paperwork.”

What are the key benefits that MyTrucking provides?

Integration with Xero
Integration with EROAD
The ability to log jobs wherever you are
The simplicity of the driver’s app
Customers notified of deliveries as soon as the job is completed by the driver.